Other Disputes

Nature of dispute

You are a healthcare institution and you face complaints from patients. Perhaps it is regarding dissatisfaction over patient care, quality of service provided or incorrect billings.

How we can help

Mediation

Mediation is a voluntary process where a neutral third-party, the mediator, facilitates the disputants’ negotiation process for a private and amicable settlement.

Healthcare Schemes

Public and private healthcare institutions can settle such disputes by applying for mediation under the Healthcare Mediation Scheme (for disputes above $10,000) or Small Case Healthcare Mediation Scheme (for disputes below $10,000). Both schemes are supported by MOH Holdings Pte Ltd (MOHH).

Fees

Parties pay the administrative and mediation fees below.

HEALTHCARE MEDIATION SCHEME

 

Public healthcare institutions or voluntary welfare organisations

Private healthcare institutions

 

Administrative fees (non-refundable)

$160.50 per party

$267.50 per party

Mediation fees

$321 per party per hour or part thereof after the second hour

$588.50 per hour or part thereof after the first hour

* The figures above are in Singapore dollars and inclusive of GST.

SMALL CASE HEALTHCARE MEDIATION SCHEME

Administrative fees (non-refundable)

$65 per party

Mediation fees

First 3 hours of mediation are free. If the mediation exceeds 3 hours, each party is to pay $65 per hour or part thereof

* The figures above are in Singapore dollars and inclusive of GST.

For the terms and conditions as well as other information on the Healthcare Mediation Scheme or Small Case Healthcare Mediation Scheme, please contact MOHH at +65 6622 3755 or mediate@mohh.com.sg. Alternatively, please click here to visit their website.

Commercial and Small Case Commercial Mediation Scheme

For cases that are not eligible under the MOHH mediation schemes, parties can mediate under SMC’s Commercial Mediation Scheme (for claims above $60,000) or the Small Case Commercial Mediation Scheme (for claims less than or equal to $60,000).

Fees

Parties pay the mediation fees below for the Commercial Mediation Scheme and Small Case Commercial Mediation Scheme.

COMMERCIAL MEDIATION SCHEME FEE
(For disputes above $60,000)
A non-refundable filing fee of $267.50 is to be borne by each party, applicable to all mediations administered by the Singapore Mediation Centre.
Sum in dispute Mediation fees

Above $60,000 and up to $100,000

$963 per party per day

Above $100,000 and up to $250,000

$1,284 per party per day

Above $250,000 and up to $500,000

$2,942.50 per party per day

Above $500,000 and up to $1,000,000

$3,477.50 per party per day

Above $1,000,000 and up to $2,500,000

$4,547.50 per party per day

Above $2,500,000 and up to $5,000,000

$5,617.50 per party per day

Above $5,000,000 and up to $10,000,000

$6,901.50 per party per day

Above $10,000,000 and up to $20,000,000

$8,292.50 per party per day

Above $20,000,000 and up to $50,000,000

$9,897.50 per party per day

Above $50,000,000

$12,037.50 per party per day

* The figures above are in Singapore dollars and inclusive of GST.

SMALL CASE COMMERCIAL MEDIATION SCHEME FEE
(For disputes up to $60,000)
Each party shall be required to pay a non-refundable filing fee of $26.75. The filing fee will be set-off from the mediation fee upon confirmation of the mediation.

Sum in dispute

Mediation fees

Up to $20,000

$214 (hourly rate of $53.50)

Above $20,000 and up to $40,000

$299.60 (hourly rate of $74.90)

Above $40,000 and up to $60,000

$385.20 (hourly rate of $96.30)

* The figures above are in Singapore dollars and inclusive of GST.

** Each party will be charged a mediation fee for up to 4 hours of mediation. When the mediation extends beyond the 4 hours, each party will be charged at the applicable hourly rate as indicated above for each additional hour (or part thereof).

Please note that if parties choose their own mediator(s), the selected mediator(s) may charge his/her commercial rates and the above mediation fee will not be applicable.

For more information, please refer to the respective mediation procedures and fees on the Documents & Forms page:

Neutral evaluation

Alternatively, SMC also offers neutral evaluation where an unbiased third party hears your case either through written briefs and/or oral presentations.

SMC works with a distinguished panel of neutral evaluators comprising former Supreme Court judges, judicial commissioners and senior counsel with extensive experience and knowledge in deciding legal issues.

This adjudicatory process, where the neutral evaluator considers the merits of your case, such as technical evaluations or points of law, allows contending parties to better understand the strengths and weaknesses of their case.

Parties can choose whether to have a binding opinion or not and opt for a documents-only evaluation or an evaluation with hearing(s). Where parties choose to have a binding opinion, neutral evaluation allows parties to have a speedy and cost-effective ruling, avoiding hefty litigation or arbitration bills. The process is entirely private and confidential.

Fees

Parties will have to pay SMC’s administrative fee, which is dependent on the sum of the dispute set out below.

SMC’S ADMINISTRATIVE FEE

Sum in dispute

Mediation fees

Up to $500,000

$749

$500,001 to $1,000,000

$1,070

$1,000,001 to $5,000,000

$1,605

Above $5,000,000

$2,140

* The figures above are in Singapore dollars and inclusive of GST.

In addition, they will have to pay the neutral evaluator whose rate may range from $500 –$1,200 per hour depending on their experience. The cost of the neutral evaluation will depend on the total number of hours spent by the neutral evaluator, which in turn is dependent on the nature and complexity of the dispute.

Other optional expenses include charges for venue and refreshments.

For more information, please refer to the neutral evaluation rules and fees on the Documents & Forms page:

Nature of dispute

As a private education institution (PEI), you may be in a dispute with a student over issues relating to enrolment, course fees, the quality of courses and/or teachers, disciplinary issues or course administration.

How we can help

SMC offers a Mediation-Arbitration Scheme in conjunction with the Committee for Private Education (CPE) and the Singapore Institute of Arbitrators that provides PEIs with mediation and arbitration services for all disputes arising from contracts between themselves and their students.

The mediation process for the Scheme is governed by the CPE Mediation-Arbitration Scheme rules and subject to the Private Education Act (Cap 247A) and the Private Education (Dispute Resolution Schemes) Regulations 2016.

For student-initiated mediations that are referred by CPE, PEIs are bound by the Act to attend the mediation. However, if PEIs initiate the mediation through CPE, the student may opt not to attend.

Fees

Two tiers of mediation fees apply depending on the claim amounts.

CPE MEDIATION-ARBITRATION SCHEME

 

Fees paid by student

Fees paid by private education institutions

Claims less than or equal to $30,000

$154.08

$616.32

Claims above $30,000 up to $100,000

$492.20

$1,968.80

* The figures above are in Singapore dollars and inclusive of GST.

For claims exceeding $100,000 please refer to the SMC Commercial Mediation Scheme below.

For more information, please refer to the CPE Mediation-Arbitration Scheme mediation rules and fees below:

Commercial Mediation Scheme

For private education disputes where the claim amount exceeds $100,000, you can apply for the Commercial Mediation Scheme.

SMC will help parties to appoint a mediator and arrange a mediation venue.

Fees

Parties pay the mediation fees below for the Commercial Mediation Scheme.

COMMERCIAL MEDIATION SCHEME FEE
(For disputes above $60,000)
A non-refundable filing fee of $267.50 is to be borne by each party, applicable to all mediations administered by the Singapore Mediation Centre.
Sum in dispute Mediation fees

Above $60,000 and up to $100,000

$963 per party per day

Above $100,000 and up to $250,000

$1,284 per party per day

Above $250,000 and up to $500,000

$2,942.50 per party per day

Above $500,000 and up to $1,000,000

$3,477.50 per party per day

Above $1,000,000 and up to $2,500,000

$4,547.50 per party per day

Above $2,500,000 and up to $5,000,000

$5,617.50 per party per day

Above $5,000,000 and up to $10,000,000

$6,901.50 per party per day

Above $10,000,000 and up to $20,000,000

$8,292.50 per party per day

Above $20,000,000 and up to $50,000,000

$9,897.50 per party per day

Above $50,000,000

$12,037.50 per party per day

* The figures above are in Singapore dollars and inclusive of GST.

Please note that if parties choose their own mediator(s), the selected mediator(s) may charge his/her commercial rates and the above mediation fee will not be applicable.

For more information, please refer to the Commercial Mediation Scheme mediation procedures and fees on the Documents & Forms page:

Nature of dispute

In today’s world, intellectual property has become increasingly valuable. Disputes arising from intellectual property have therefore taken on more significance than physical property.

An example of an intellectual property dispute could involve someone copying your organisation’s work and selling it without prior approval. Or maybe a disgruntled employee has stolen trade secrets and sold them to a competitor. Perhaps you find yourself in hot water for manufacturing a patented product without first getting a licence. Or maybe a competitor has rebranded and come up with a new name and logo so similar to yours, it causes confusion for clients.

How we can help

Mediation

Mediation is a voluntary process where a neutral third-party, the mediator, facilitates the disputants’ negotiation process for a private and amicable settlement.

The Intellectual Property Office of Singapore (IPOS) offers the Enhanced Mediation Promotion Scheme (EMPS) to provide subsidies for the mediation of disputes arising from intellectual property claims. SMC is one of the mediation service providers under the Scheme.

Under EMPS, parties will be subsidised up to $10,000, or up to $12,000 if their dispute includes issues on foreign IP rights. Approval of the subsidies is at the sole discretion of IPOS.

The Scheme is available until 31 March 2022 or until the fund of $180,000, which has been set aside for this Scheme, is drawn down.

Fees

Parties pay the filing and mediation fees below for the IPOS Enhanced Mediation Promotion Scheme.

COMMERCIAL MEDIATION SCHEME FEE
(For disputes above $60,000)

A non-refundable filing fee of $267.50 is to be borne by each party, applicable to all mediations administered by the Singapore Mediation Centre.

Sum in dispute

Mediation fee

Above $60,000 to up to $100,000

$963 per party per day

Above $100,000 up to $250,000

$1,284 per party per day

Above $250,000 up to $500,000

$2,942.50 per party per day

Above $500,000 up to $1,000,000

$3,477.50 per party per day

Above $1,000,000 up to $2,500,000

$4,547.50 per party per day

Above $2,500,000 up to $5,000,000

$5,617.50 per party per day

Above $5,000,000 and up to $10,000,000

$6,901.50 per party per day

Above $10,000,000 and up to $20,000,000

$8,292.50 per party per day

Above $20,000,000 and up to $50,000,000

$9,897.50 per party per day

Above $50,000,000

$12,037.50 per party per day

* The figures above are in Singapore dollars and inclusive of GST.

INTELLECTUAL PROPERTY OFFICE OF SINGAPORE
ENHANCED 
MEDIATION PROMOTION SCHEME
(NON-MONETARILY QUANTIFIABLE)

Sum in dispute

Mediation fee

Filing fee

Non-quantifiable

$2,942.50 per party per day

$267.50 per party

* The figures above are in Singapore dollars and inclusive of GST.

For more information on the fees, please refer to the IPOS Enhanced Mediation Promotion Scheme fees on the Documents & Forms page:

For more information on the IPOS Enhanced Mediation Promotion Scheme, please click here.

Commercial Mediation Scheme

For cases that are not eligible under the IPOS Enhanced Mediation Promotion Scheme, parties can mediate under SMC’s Commercial Mediation Scheme (for claims above $60,000) or the Small Case Commercial Mediation Scheme (for claims less than or equal to $60,000).

COMMERCIAL MEDIATION SCHEME FEE
(For disputes above $60,000)
A non-refundable filing fee of $267.50 is to be borne by each party, applicable to all mediations administered by the Singapore Mediation Centre.
Sum in dispute Mediation fees

Above $60,000 and up to $100,000

$963 per party per day

Above $100,000 and up to $250,000

$1,284 per party per day

Above $250,000 and up to $500,000

$2,942.50 per party per day

Above $500,000 and up to $1,000,000

$3,477.50 per party per day

Above $1,000,000 and up to $2,500,000

$4,547.50 per party per day

Above $2,500,000 and up to $5,000,000

$5,617.50 per party per day

Above $5,000,000 and up to $10,000,000

$6,901.50 per party per day

Above $10,000,000 and up to $20,000,000

$8,292.50 per party per day

Above $20,000,000 and up to $50,000,000

$9,897.50 per party per day

Above $50,000,000

$12,037.50 per party per day

* The figures above are in Singapore dollars and inclusive of GST.

 

SMALL CASE COMMERCIAL MEDIATION SCHEME FEE
(For disputes up to $60,000)
Each party shall be required to pay a non-refundable filing fee of $26.75. The filing fee will be set-off from the mediation fee upon confirmation of the mediation.

Sum in dispute

Mediation fees

Up to $20,000

$214 (hourly rate of $53.50)

Above $20,000 and up to $40,000

$299.60 (hourly rate of $74.90)

Above $40,000 and up to $60,000

$385.20 (hourly rate of $96.30)

* The figures above are in Singapore dollars and inclusive of GST.

** Each party will be charged a mediation fee for up to 4 hours of mediation. When the mediation extends beyond the 4 hours, each party will be charged at the applicable hourly rate as indicated above for each additional hour (or part thereof).

Please note that if parties choose their own mediator(s), the selected mediator(s) may charge his/her commercial rates and the above mediation fee will not be applicable.

For more information, please refer to the respective mediation procedure and fees on the Documents & Forms page:

Neutral evaluation

Alternatively, SMC also offers neutral evaluation where an unbiased third party hears your case either through written briefs and/or oral presentations.

SMC works with a distinguished panel of neutral evaluators comprising former Supreme Court judges, judicial commissioners and senior counsel with extensive experience and knowledge in deciding legal issues.

This adjudicatory process, where the neutral evaluator considers the merits of your case, such as technical evaluations or points of law, allows contending parties to better understand the strengths and weaknesses of their case.

Parties can choose whether to have a binding opinion or not and opt for a documents-only evaluation or an evaluation with hearing(s). Where parties choose to have a binding opinion, neutral evaluation allows parties to have a speedy and cost-effective ruling, avoiding hefty litigation or arbitration bills. The process is entirely private and confidential.

Fees

Parties will have to pay SMC’s administrative fee, which is dependent on the sum of the dispute set out below.

SMC’S ADMINISTRATIVE FEE

Sum in dispute

Mediation fees

Up to $500,000

$749

$500,001 to $1,000,000

$1,070

$1,000,001 to $5,000,000

$1,605

Above $5,000,000

$2,140

* The figures above are in Singapore dollars and inclusive of GST.

In addition, they will have to pay the neutral evaluator whose rate may range from $500 – $1,200 per hour depending on his/her experience. The cost of the neutral evaluation will depend on the total number of hours spent by the neutral evaluator, which in turn is dependent on the nature and complexity of the dispute.

Other optional expenses include charges for venue and refreshments.

For more information, please refer to the neutral evaluation rules and fees on the Documents & Forms page:

Nature of dispute

Disputes arising from commercial leases can involve alleged breaches of lease agreements, possible termination of leases and rental increases. Often times, clauses may be difficult to understand, leading to disagreements or misunderstandings.

How we can help

The Fair Tenancy Framework (FTF), jointly launched by the Singapore Business Federation and SMC, seeks to provide businesses, landlords and tenants a platform to resolve their disputes through mediation.

The SBF Fair Tenancy Framework seeks to:

  • Help tenants and landlords understand the key terms and conditions of the lease agreement
  • Educate both sides on their roles and responsibilities, and
  • Highlight the implications of current industry lease clauses.

Fees

Parties pay the mediation fees below for the Commercial Mediation Scheme and the Small Case Commerical Mediation Scheme as applicable for mediation submitted under the FTF.

 

COMMERCIAL MEDIATION SCHEME FEE
(For disputes above $60,000)

A non-refundable filing fee of $267.50 is to be borne by each party, applicable to all mediations administered by the Singapore Mediation Centre.

Sum in dispute

Mediation fee

Above $60,000 to up to $100,000

$963 per party per day

Above $100,000 up to $250,000

$1,284 per party per day

Above $250,000 up to $500,000

$2,942.50 per party per day

Above $500,000 up to $1,000,000

$3,477.50 per party per day

Above $1,000,000 up to $2,500,000

$4,547.50 per party per day

Above $2,500,000 up to $5,000,000

$5,617.50 per party per day

Above $5,000,000 and up to $10,000,000

$6,901.50 per party per day

Above $10,000,000 and up to $20,000,000

$8,292.50 per party per day

Above $20,000,000 and up to $50,000,000

$9,897.50 per party per day

Above $50,000,000

$12,037.50 per party per day

* The figures above are in Singapore dollars and inclusive of GST.

 

SMALL CASE COMMERCIAL MEDIATION SCHEME FEE
(For disputes up to $60,000)

Each party shall be required to pay a non-refundable filing fee of $26.75. The filing fee will be set-off from the mediation fee upon confirmation of the mediation.

Sum in dispute

Mediation fee

Up to $20,000

$214 (hourly rate of $53.50)

Above $20,000 and up to $40,000

$299.60 (hourly rate of $74.90)

Above $40,000 and up to $60,000

$385.20 (hourly rate of $96.30)

* The figures above are in Singapore dollars and inclusive of GST.

** Each party will be charged a mediation fee for up to 4 hours of mediation. When the mediation extends beyond the 4 hours, each party will be charged at the applicable hourly rate as indicated above for each additional hour (or part thereof).

 

Nature of dispute

Estate agencies facing contractual or other issues with clients may look to the Council for Estate Agencies (CEA) for assistance. Disputes may relate to alleged breaches of the Estate Agents Act, Code of Ethics and/or professional client care.

How we can help

SMC is a prescribed dispute resolution centre for the CEA Mediation Sub-scheme.

Through this Sub-scheme, CEA provides mediation for disputes between estate agencies or their agents and their clients as follows:

  • For disputes which arise from estate agency agreements signed by a licensed estate agent and their client on or after 1 January 2011;
  • In the form prescribed under the Estate Agents (Estate Agency Work) Regulations 2010 for the sale, purchase or lease of residential property in Singapore whether on:
    a) a non-exclusive basis; or 
    b) an exclusive basis.

The mediation process is governed by the CEA mediation rules, the Estate Agents Act (Cap 95A) and the Estate Agents (Dispute Resolution Schemes) Regulations 2011.

All parties are to give their consent before the mediation can take place. If a client initiates the mediation, the estate agent/agency endorses its consent as per the CEA mediation rules. If the estate agent/agency initiates the mediation, it is the responsibility of the estate agent/agency to obtain the client’s signature on the form which signifies the client’s agreement for mediation.  

Fees

The mediation fee below is pegged to the quantum of the claim. It starts from $321 (inclusive of GST) per party.

COUNCIL FOR ESTATE AGENCIES MEDIATION SUB-SCHEME

Quantum of Claim

Fee for Client

Fee for licensed estate agent

Up to $30,000

$321

$321

Above $30,000 and up to $100,000

$1,230.50

$1,230.50

Above $100,000

SMC’s prevailing fees schedule under the Commercial Mediation Scheme shall apply.

* The figures above are in Singapore dollars and inclusive of GST.

For more information, please refer to the Council for Estate Agencies mediation rules and fees on the Documents & Forms page:

Nature of dispute

Most types of civil disputes can be mediated. Apart from matters that are criminal in nature or that have a public policy interest, there are no restrictions to the type of conflicts that can be mediated at SMC nor any upper limit on the quantum in dispute.

SMC can help you with any disputes. We provide the services for Commercial Mediation Scheme and Small Case Commercial Mediation Scheme, as well as Neutral Evaluation for those whose disputes do not fall into any categories listed on Our Services.

How we can help

Mediation

Mediation is a voluntary process where a neutral third-party, the mediator, facilitates the disputants’ negotiation process for a private and amicable settlement.

For such disputes, parties can mediate under SMC’s Commercial Mediation Scheme (for claims above $60,000) or the Small Case Commercial Mediation Scheme (for claims less than or equal to $60,000).

Fees

Parties pay the mediation fees below for the Commercial Mediation Scheme and Small Case Commercial Mediation Scheme.

COMMERCIAL MEDIATION SCHEME FEE
(For disputes above $60,000)
A non-refundable filing fee of $267.50 is to be borne by each party, applicable to all mediations administered by the Singapore Mediation Centre.
Sum in dispute Mediation fees

Above $60,000 and up to $100,000

$963 per party per day

Above $100,000 and up to $250,000

$1,284 per party per day

Above $250,000 and up to $500,000

$2,942.50 per party per day

Above $500,000 and up to $1,000,000

$3,477.50 per party per day

Above $1,000,000 and up to $2,500,000

$4,547.50 per party per day

Above $2,500,000 and up to $5,000,000

$5,617.50 per party per day

Above $5,000,000 and up to $10,000,000

$6,901.50 per party per day

Above $10,000,000 and up to $20,000,000

$8,292.50 per party per day

Above $20,000,000 and up to $50,000,000

$9,897.50 per party per day

Above $50,000,000

$12,037.50 per party per day

* The figures above are in Singapore dollars and inclusive of GST.

SMALL CASE COMMERCIAL MEDIATION SCHEME FEE
(For disputes up to $60,000)
Each party shall be required to pay a non-refundable filing fee of $26.75. The filing fee will be set-off from the mediation fee upon confirmation of the mediation.

Sum in dispute

Mediation fees

Up to $20,000

$214 (hourly rate of $53.50)

Above $20,000 and up to $40,000

$299.60 (hourly rate of $74.90)

Above $40,000 and up to $60,000

$385.20 (hourly rate of $96.30)

* The figures above are in Singapore dollars and inclusive of GST.

** Each party will be charged a mediation fee for up to 4 hours of mediation. When the mediation extends beyond the 4 hours, each party will be charged at the applicable hourly rate as indicated above for each additional hour (or part thereof).

Please note that if parties choose their own mediator(s), the selected mediator(s) may charge his/her commercial rates and the above mediation fee will not be applicable.

For more information, please refer to the respective mediation procedures and fees on the Documents & Forms page:

Neutral evaluation

Alternatively, SMC also offers neutral evaluation where an unbiased third party hears your case either through written briefs and/or oral presentations.

SMC works with a distinguished panel of neutral evaluators comprising former Supreme Court judges, judicial commissioners and senior counsel with extensive experience and knowledge in deciding legal issues.

This adjudicatory process, where the neutral evaluator considers the merits of your case such as technical evaluations or points of law, allows contending parties to better understand the strengths and weaknesses of their case.

Parties can choose whether to have a binding opinion or not and opt for a documents-only evaluation or an evaluation with hearing(s). Where parties choose to have a binding opinion, neutral evaluation allows parties to have a speedy and cost-effective ruling, avoiding hefty litigation or arbitration bills. The process is entirely private and confidential.

Fees

Parties will have to pay SMC’s administrative fee, which is dependent on the sum of the dispute set out below.

SMC’S ADMINISTRATIVE FEE

Sum in dispute

Mediation fees

Up to $500,000

$749

$500,001 to $1,000,000

$1,070

$1,000,001 to $5,000,000

$1,605

Above $5,000,000

$2,140

* The figures above are in Singapore dollars and inclusive of GST.

In addition, they will have to pay the neutral evaluator whose rate may range from $500 – $1,200 per hour depending on their experience. The cost of the neutral evaluation will depend on the total number of hours spent by the neutral evaluator, which in turn is dependent on the nature and complexity of the dispute.

Other optional expenses include charges for venue and refreshments.

For more information, please refer to the neutral evaluation rules and fees on the Documents & Forms page:

To begin a dispute resolution process

  • 1
  • 2

    Download the mediation application form from the MOHH website here.

  • 3

    Send the completed form to mediate@mohh.com.sg.

  • 2

    Download the mediation application form from the MOHH website here.

  • 3

    Send the completed form to mediate@mohh.com.sg.

  • 2

    Download the Commercial Mediation Scheme Request for Mediation form here.

  • 3

    Send the completed form to SMC by fax at +65 6333 5085 or email to enquiries@mediation.com.sg.

  • 4

    Payments should be made either via cheque or bank transfer. Cheque to be made payable to “Singapore Mediation Centre”.

  • 2

    Download the Small Case Commercial Mediation Scheme Request for Mediation form here.

  • 3

    Send the completed form to SMC by fax at +65 6333 5085 or email to enquiries@mediation.com.sg.

  • 4

    Payments should be made either via cheque or bank transfer. Cheque to be made payable to “Singapore Mediation Centre”.

  • 2

    Download the Request for Neutral Evaluation form here.

  • 3

    Send the completed form to SMC by fax at +65 6333 5085 or email to enquiries@mediation.com.sg.

  • 4

    Payments should be made either via cheque or bank transfer. Cheque to be made payable to “Singapore Mediation Centre”.

To begin a dispute resolution process

  • 1
  • 2

    Download the Committee for Private Education Mediation-Arbitration Scheme application form here.

  • 3

    Send the completed application form to Committee for Private Education’s Student Services Centre at:

    1 Marina Boulevard

    #18-01 One Marina Boulevard

    Singapore 018989.

    Alternatively, you may email the completed application form to CPE_CONTACT@cpe.gov.sg.

  • 2

    Download the Commercial Mediation Scheme Request for Mediation form here.

  • 3

    Send the completed form to SMC by fax at +65 6333 5085 or email to enquiries@mediation.com.sg.

  • 4

    Payments should be made either via cheque or bank transfer. Cheque to be made payable to “Singapore Mediation Centre”.

To begin a dispute resolution process

  • 1
  • 2

    Download the IPOS Enhanced Mediation Promotion Scheme Request for Mediation form here.

  • 3

    Send the completed form to SMC by fax at +65 6333 5085 or email to enquiries@mediation.com.sg.

  • 4

    Payments should be made either via cheque or bank transfer. Cheque to be made payable to “Singapore Mediation Centre”.

  • 2

    Download the Commercial Mediation Scheme Request for Mediation form here.

  • 3

    Send the completed form to SMC by fax at +65 6333 5085 or email to enquiries@mediation.com.sg.

  • 4

    Payments should be made either via cheque or bank transfer. Cheque to be made payable to “Singapore Mediation Centre”.

  • 2

    Download the Small Case Commercial Mediation Scheme Request for Mediation form here.

  • 3

    Send the completed form to SMC by fax at +65 6333 5085 or email to enquiries@mediation.com.sg.

  • 4

    Payments should be made either via cheque or bank transfer. Cheque to be made payable to “Singapore Mediation Centre”.

  • 2

    Download the Request for Neutral Evaluation form here.

  • 3

    Send the completed form to SMC by fax at +65 6333 5085 or email to enquiries@mediation.com.sg.

  • 4

    Payments should be made either via cheque or bank transfer. Cheque to be made payable to “Singapore Mediation Centre”.

To begin a dispute resolution process

  • 1
  • 2

    Download the Fair Tenancy Framework Request for Mediation form here.

  • 3

    Send the completed form to SMC by fax at +65 6333 5085 or email to enquiries@mediation.com.sg.

  • 4

    Payments should be made either via cheque or bank transfer. Cheque to be made payable to “Singapore Mediation Centre”.

To begin a dispute resolution process

  • 1
  • 2

    Download the Council for Estate Agencies Mediation Sub-scheme application form here.

  • 3

    Send the completed form to SMC by fax at +65 6333 5085 or email to enquiries@mediation.com.sg.

  • 4

    Payments should be made either via cheque or bank transfer. Cheque to be made payable to “Singapore Mediation Centre”.

To begin a dispute resolution process

  • 1
  • 2

    Download the Commercial Mediation Scheme Request for Mediation form here.

  • 3

    Send the completed form to SMC by fax at +65 6333 5085 or email to enquiries@mediation.com.sg.

  • 4

    Payments should be made either via cheque or bank transfer. Cheque to be made payable to “Singapore Mediation Centre”.

  • 2

    Download the Small Case Commercial Mediation Scheme Request for Mediation form here.

  • 3

    Send the completed form to SMC by fax at +65 6333 5085 or email to enquiries@mediation.com.sg.

  • 4

    Payments should be made either via cheque or bank transfer. Cheque to be made payable to “Singapore Mediation Centre”.

  • 2

    Download the Request for Neutral Evaluation form here.

  • 3

    Send the completed form to SMC by fax at +65 6333 5085 or email to enquiries@mediation.com.sg.

  • 4

    Payments should be made either via cheque or bank transfer. Cheque to be made payable to “Singapore Mediation Centre”.

For more information, please contact SMC at