Mediation is fast-becoming a viable alternative to resolving disputes nationally and internationally. While these developments are prompting businesses to become more familiar with the concept of mediation, the exact details of the process can still be unfamiliar.
Read moreFor a mediation to be successful, a mediator needs to understand interests. And understanding interests depends on an everyday communication tool: listening. But not just any listening, the key is active listening.
Read moreThe Online Dispute Resolution (ODR) movement has been slowly gaining momentum over the past two decades in various parts of the world, and one of the few silver linings in 2020 seems to be an opportunity to explore this growing space.
Read moreWhile some businesses have been gradually introducing virtual meetings into their culture, many businesses are now having to rapidly introduce them at scale. Virtual meetings do not have to be intimidating, if they are run efficiently and are productive.
Read moreMediation advocacy is the technique of presenting and arguing a client’s position, needs and interests in a non-adversarial way.
Read moreIt is with a heavy heart that we pen this month’s column as we pay tribute to our former Chief Justice Yong Pung How, who passed on earlier this month.
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