SMC offers a suite of alternative dispute resolution services including mediation, adjudication, Neutral Evaluation, and resolving disputes involving Internet domain names (Singapore Domain Name Dispute Resolution Policy Service), families (Collaborative Family Practice) and infrastructure projects (Singapore Infrastructure Dispute-Management Protocol).
What is the Singapore Domain Name Dispute Resolution Policy Service?
The Singapore Domain Name Dispute Resolution Policy Service (SDRP) is adopted by the Singapore Network Information Centre Private Limited as an alternative way to resolve Internet domain name disputes out of court. It provides a framework for settling conflicts where domain names have been registered or used in bad faith.
It allows parties to choose between mediation or having the appointed administrative panel decide an outcome through an administrative proceeding, which will be implemented by the Singapore Network Information Centre.
SDRP proceedings are administered by SMC. For more information on SDRP, please refer to the SDRP policy, rules and supplementary rules here.
In line with paragraph 4(j) of the SDRP, all decisions under this policy will be published in full on the Internet, except in cases when the administrative panel decides to edit portions of its decision. Please see below links to more information on this:
Benefits of Singapore Domain Name Dispute Resolution Policy
Saves time and money
An SDRP mediation or administrative proceeding is a quicker and more cost-effective option to resolve a domain name dispute compared to court litigation.
How do I lodge an application under the Singapore Domain Name Dispute Resolution Policy?
You can download the SDRP complaint form here and return the completed form to us by email.