Course

Strategic Conflict Management for Professionals (Module 1)

Strategic Conflict Management for Professionals Module 1 is an intensive two-day training programme to learn the foundations of interest-based mediation which focuses on the disputing parties’ interests and encourages a broader range of solutions.

You will learn about the nature of conflicts and the most effective techniques to manage them. These fundamental dispute resolution strategies can be applied in diverse situations to manage work relationships within an organisation or with external parties, or to build stronger and more effective teams.

This is a highly interactive training programme with role plays and exercises. Anyone who is interested in acquiring mediation skills, including lawyers as well as C-suite executives, professionals, managers and other executives who want to advance their professional skills, should attend this training.

Participants will be able to:

  • Learn to uncover parties’ interests
  • Apply structure to the mediation process
  • Facilitate outcomes that are acceptable to both parties
SCMP 1  Oct to Nov 2020 classes will be moved online here.

Course dates

  • 12 to 15 October 2020 and *22 October 2020 [Online]
  • 9 to 12 November and *24 November 2020 [Online]

Online sessions will spread across 4 consecutive half-days (9.00am to 1.00pm) instead of 2 consecutive full-days.
*Mandatory assessment for SSG funded participants

Type Registration Fee (Inclusive of GST)
Regular $1,005.80 (Full Fee)
$765.80 (Nett Fee)*
Early bird $930.90 (Full Fee)
$690.90 (Nett Fee)*

*For more information on Nett fee, please click here.

Registration

Interested applicants may register for this training programme through our online form here.

Continuing Professional Development (CPD):

An applicant may claim the following CPD points, where relevant:

1. Singapore Institute of Legal Education

The Singapore Institute of Legal Education (SILE) has accredited this training programme as follows:

  • CPD points for lawyers: 13.5
  • Practice area: Alternative Dispute Resolution
  • Training category: Foundation

Applicants who require CPD points should state their Admission as Advocate and Solicitor Number (AAS No) on the registration form. For more information on the SILE’s CPD Scheme, please click here.

2. Council for Estate Agencies (CEA)

The Council for Estate Agencies (CEA) has accredited this training programme as follows:

  • CPD credit hours: 4 CPD core hours

For more information on CEA’s CPD Scheme, please click here.

Contact

For more information, please contact:

Ms Suhartini Binte Salim
Tel: +65 6804 9286
Fax: +65 6333 5085
Email: training@mediation.com.sg

This course is accredited by:



Notice
SMC reserves the right to cancel a training programme or Mediation Skills Assessment, and to change published details without prior notice. SMC also reserves the right to change its terms and conditions at any time.

Eligibility criteria 

Academic qualification
Interested applicants must hold a diploma or a degree in any discipline.

Language proficiency
An applicant whose primary language is not English or whose medium of instruction at tertiary level is not English must show proof of proficiency in the English language.

The requirement for English proficiency is:

Test Minimum Acceptable Score
TOEFL 580 (Paper-based)
237 (Computer-based)
92 (Internet-based)
IELTS 6.5

Exemptions 

1. The following applicants are exempted from Strategic Conflict Management for Professionals (Module 1) and are able to sign up directly for Strategic Conflict Management for Professionals (Module 2). Applicants from this group will be entitled to a 15% discount.

  • Those who have completed an SMC two-day training programme on mediation within the last two years. 
  • Those who have completed the mediation skills elective at the Preparatory Course leading to Part B of the Singapore Bar Examinations. Eligible candidates must register within two years from the date of release of their Part B results. Part B students who took mediation advocacy elective at the Preparatory Course leading to Part B of the Singapore Bar Examinations are not exempted.

2. The following applicants are exempted from Strategic Conflict Management for Professionals (Module 1&2) and are able to sign up directly for Mediation Skills Assessment. Applicants are, however, strongly encouraged to attend Strategic Conflict Management for Professionals (Module 2). Applicants from this group will be entitled to a 15% discount.

  • Law students from the National University of Singapore who have completed the mediation elective. Applicants need to register within two years of receiving their degree. 
  • SkillsFuture Funding Schemes

    As an Approved Training Organisation (ATO), this training programme is accredited under the Singapore Workforce Skills Qualifications’ Skills Development Fund (SDF) and is subsidised up to 90% by SkillsFuture Singapore (SSG).

    As an Approved Training Organisation (ATO), this training programme is accredited under the Singapore Workforce Skills Qualifications’ Skills Development Fund (SDF) and is subsidised up to 90% by SkillsFuture Singapore (SSG).

    Course Information

    Course reference number: CRS-Q-0035993-BM
    Funding validity period: 1 Apr 2019 to 13 Dec 2020
    Mode of training: Classroom

    Company-Sponsored
    Company-sponsored trainees who wish to claim programme funding must comply strictly with the funding guidelines set out in the SSG Terms & Conditions. Placements are limited and available on a first-come-first-serve basis. For more information, please visit: http://www.ssg-wsg.gov.sg.

    Course fee subsidies and absentee payroll funding are available for employers sponsoring employees who are either Singapore Citizens or Permanent Resident.

    Small and Medium Enterprises (SMEs) 

    Course type Singapore Citizens and Permanent Residents Singapore Citizens
    Aged ≥ 40 years Aged ≥ 35 years and earning ≤ $2,000/month
    Strategic Conflict Management for Professionals (Module 1) 90% of course fees, capped at $50/hour 95% of course fees

    Non-SMEs

    Course type Singapore Citizens and Permanent Residents  Singapore Citizens
    Aged ≥ 40 years Aged ≥ 35 years and earning ≤ $2,000/month
    Strategic Conflict Management for Professionals (Module 1) 50% of course fees, capped at $15/hour 90% of course fees, capped at $50/hour 95% of course fees

    Self-Sponsored Individuals
    Course fee subsidies are available for self-sponsoring individuals who are either Singapore Citizens or Permanent Resident.

    Course type All Singapore Citizens and Permanent Residents ≥ 21 years Singapore Citizens Aged ≥ 40 years Singapore Citizens Aged ≥ 35 years and earning ≤ $2,000/month
    Strategic Conflict Management for Professionals (Module 1) 80% of course fees, capped at $17/hour 90% of course fees, capped at $25/hour 95% of course fees
    50% of course fees, capped at $15/hour 90% of course fees, capped at $50/hour

    Full fee and nett fee for Strategic Conflict Management for Professionals (Module 1)

    For Singaporeans and Permanent Residents who are eligible for course subsidies, you will only need to pay the Nett Fee (with GST). Please contact us for more details.

    Non-Singaporeans and non-Permanent Residents will need to pay the full course fee (with GST).

    Types of Sponsor Types of SSG Funding** Types of Registration SSG funding 
    (SGD)
    Full Course Fee (without GST) (SGD) Nett Course Fee (without GST) (SGD) GST (7% of full course fee) 
    (SGD)
    Full course fee (with GST)
    (SGD)
    Nett course fee (with GST)
    (SGD)
    Self-sponsored 

    Company-sponsored (Non-SME only)

    Normal SSG Funding Regular

    Early bird

    $240.00 $940.00 

    $870.00

    $700.00 

    $630.00 

    $65.80

    $60.90

    $1,005.80
    $930.90
    $765.80

    $690.90

    Company-sponsored (SME only) Normal SSG Funding Regular

    Early bird

    $800.00 $940.00

    $870.00

    $140.00

    $70.00

    $65.80

    $60.90

    $1,005.80

    $930.90

    $205.80

    $130.90

    Self-sponsored individuals

    Company-sponsored trainees (Non-SME and SME)

    Mid-career Enhanced Subsidy (MCES)*** Regular

    Early bird

    $800.00 $940.00

    $870.00
    $140.00

    $70.00
    $65.80

    $60.90
    $1,005.80

    $930.90
    $205.00

    $130.90

    **Workfare Skills Support Scheme (WSS) replaced the Workfare Training Support Scheme (WTS) from 1 Jul 2020. For more information on WSS, please refer here.

    ***Mid-career Enhanced Subsidy (MCES): Applicants must be Singapore Citizens and be 40 years and above.

  • SkillsFuture Credit Scheme

    All Singaporeans who are 25 years and above may also use their $500 SkillsFuture credit (or any part of it) to offset their course fee. For more information, please click here.

    All Singaporeans who are 25 years and above may also use their $500 SkillsFuture credit (or any part of it) to offset their course fee. For more information, please click here.

  • Productivity and Innovation Credit Scheme

    Singapore businesses may claim PIC benefits on costs incurred to provide training to employees for the purposes of trade and business. Singapore businesses may qualify for tax deductions/allowances or they can opt for cash payouts from the Productivity and Innovation Credit (PIC) Scheme administered ​by the Inland Revenue Authority of Singapore (IRAS), subject to terms and conditions. For more information, please click here.

    Singapore businesses may claim PIC benefits on costs incurred to provide training to employees for the purposes of trade and business. Singapore businesses may qualify for tax deductions/allowances or they can opt for cash payouts from the Productivity and Innovation Credit (PIC) Scheme administered ​by the Inland Revenue Authority of Singapore (IRAS), subject to terms and conditions. For more information, please click here.

Participants who would like to become an SMC Accredited Mediator may take the Mediation Skills Assessment (MSA) after completing both Strategic Conflict Management for Professionals Modules 1 and 2. Those who want to further their mediation practice by becoming internationally certified, may then apply to become a Qualified Mediator with the International Mediation Institute. Only participants who complete Strategic Conflict Management for Professionals (Module 1) after 1 January 2019 are eligible to be considered for this application.

Please note that passing the Mediation Skills Assessment (MSA) will allow you to describe yourself as an SMC Accredited Mediator. This does not guarantee emplacement on SMC’s panel of Mediators.