Course

Strategic Conflict Management for Professionals (Module 1)

Strategic Conflict Management for Professionals Module 1 is an intensive two-day training programme to learn the foundations of interest-based mediation which focuses on the disputing parties’ interests and encourages a broader range of solutions.

You will learn about the nature of conflicts and the most effective techniques to manage them. These fundamental dispute resolution strategies can be applied in diverse situations to manage work relationships within an organisation or with external parties, or to build stronger and more effective teams.

This is a highly interactive training programme with role plays and exercises. Anyone who is interested in acquiring mediation skills, including lawyers as well as C-suite executives, professionals, managers and other executives who want to advance their professional skills, should attend this training.

Participants will be able to:

  • Learn to uncover parties’ interests
  • Apply structure to the mediation process
  • Facilitate outcomes that are acceptable to both parties

Course dates

  • 3 to 4 October 2022 [In-Person] and  *14 October 2022 [Online] [CPD points to be advised]

In-person session will be spread across 2 full-days (Day 1: 9.00am to 5.00pm, Day 2: 9.00am to 5.30pm)
*Mandatory assessment for SSG funded participants

Type Registration Fee (Inclusive of GST)
Regular $1,005.80 (Full Fee)
$535.80 (Nett Fee)*
Early bird $930.90 (Full Fee)
$460.90 (Nett Fee)*

*For more information on Nett fee, please click here.
Please note that SkillsFuture Singapore has revised the course fee funding for courses starting on or after 1 Jan 2022. Funding quantum is subjected to SkillsFuture Singapore. SMC does not guarantee the amount of funding approved by SkillsFuture Singapore.

Registration

Interested applicants may register for this training programme through our online form here.

Please click here on how to proceed with the registration via Skilleto.

Continuing Professional Development (CPD):

An applicant may claim the following CPD points, where relevant:

1. Singapore Institute of Legal Education

The Singapore Institute of Legal Education (SILE) has accredited this training programme as follows:

3 to 4 October 2022 [In-Person] and
*14 October 2022 [Online]

  • CPD points for lawyers: To be advised
  • Practice area: Alternative Dispute Resolution
  • Training category: Foundation

Applicants who require CPD points should state their Admission as Advocate and Solicitor Number (AAS No) on the registration form.

Participants who wish to obtain CPD Points must comply strictly with the Attendance Policy set out in the CPD Guidelines. For this activity, participants are reminded to sign in on arrival and sign out at the conclusion of each day of the event in the manner required by the organiser. Participants must not be absent from each day of the event for more than 15 minutes. *Participants who attend Day 1 and comply strictly with the Attendance Policy on that day may obtain 7 Public CPD Points. **Participants who attend Day 2 and comply strictly with the Attendance Policy on that day may obtain 5.5 Public CPD Points. Participants who do not comply with the Attendance Policy on any particular day of the event will not be able to obtain CPD Points for that day. Please refer to http://www.sileCPDcentre.sg for more information.

2. Council for Estate Agencies (CEA)

The Council for Estate Agencies (CEA) has accredited this training programme as follows:

3 to 4 October 2022 [In-Person] and
*14 October 2022 [Online]
  • CPD Credit Hours: To be advised

For more information on CEA’s CPD Scheme, please click here.

Contact

For more information, please contact:

Training Department
Tel: +65 6335 5036/7/8
Fax: +65 6333 5085
Email: training@mediation.com.sg

This course is accredited by:

Notice
SMC reserves the right to cancel a training programme or Mediation Skills Assessment, and to change published details without prior notice. SMC also reserves the right to change its terms and conditions at any time.

Eligibility criteria 

Academic qualification
Interested applicants must hold a diploma or a degree in any discipline.

Language proficiency
An applicant whose primary language is not English or whose medium of instruction at tertiary level is not English must show proof of proficiency in the English language.

The requirement for English proficiency is:

Test Minimum Acceptable Score
TOEFL 580 (Paper-based)
237 (Computer-based)
92 (Internet-based)
IELTS 6.5

Exemptions 

1. The following applicants are exempted from Strategic Conflict Management for Professionals (Module 1) and are able to sign up directly for Strategic Conflict Management for Professionals (Module 2). Applicants from this group will be entitled to a 15% discount off Strategic Conflict Management for Professionals (Module 2).

  • Part B students who took mediation advocacy elective at the Preparatory Course leading to Part B of the Singapore Bar Examinations are not exempted.

2. The following applicants are exempted from Strategic Conflict Management for Professionals (Module 1&2) and are able to sign up directly for Mediation Skills Assessment. Applicants are, however, strongly encouraged to attend Strategic Conflict Management for Professionals (Module 2). Applicants from this group will be entitled to a 15% discount off Strategic Conflict Management for Professionals (Module 2).

  • Law students from the National University of Singapore who have completed the mediation elective. Applicants need to register within two years of receiving their degree. 
  • SkillsFuture Funding Schemes

    As an Approved Training Organisation (ATO), this training programme is accredited under the Singapore Workforce Skills Qualifications’ Skills Development Fund (SDF) and is subsidised by SkillsFuture Singapore (SSG).

    As an Approved Training Organisation (ATO), this training programme is accredited under the Singapore Workforce Skills Qualifications’ Skills Development Fund (SDF) and is subsidised by SkillsFuture Singapore (SSG).

    Course Information

    Course reference number: CRS-Q-0035993-BM
    Course Code: TGS-2018504925
    Funding validity period: 01 Apr 2019 to 31 Dec 2022
    Mode of training*: Classroom or Online

    *Refer to “Course Information” tab

    Company-Sponsored
    Company-sponsored trainees who wish to claim programme funding must comply strictly with the funding guidelines set out in the SSG Terms & Conditions. Placements are limited and available on a first-come-first-serve basis. For more information, please click here.

    Course fee subsidies and absentee payroll funding are available for employers sponsoring employees who are either Singapore Citizens or Permanent Resident.

    For the latest Course Fee Funding table for employers, please click here.

    Self-Sponsored Individuals
    Course fee subsidies are available for self-sponsoring individuals who are either Singapore Citizens or Permanent Resident.

    For the latest Course Fee Funding table for self-sponsored individuals, please click here.

    Full fee and nett fee for Strategic Conflict Management for Professionals (Module 1)

    For Singaporeans and Permanent Residents who are eligible for course subsidies, you will only need to pay the Nett Fee (with GST). Please contact us for more details.

    Non-Singaporeans and non-Permanent Residents will need to pay the full course fee (with GST).

    Please note that SkillsFuture Singapore has revised the course fee funding for courses starting on or after 1 Jan 2022. Funding quantum is subjected to SkillsFuture Singapore. The table below shows the maximum possible funding. SMC does not guarantee the amount of funding approved by SkillsFuture Singapore.

     

    Type of Sponsor

     

    Type of SSG Funding

     

    Type of Registration

    SSG Funding
    (SGD)
    Full Course Fee
    (w/out GST) 
    (SGD)
    Nett Course Fee
    (w/out GST) 
    (SGD)
    GST
    (7% of Full Course Fee) 
    (SGD)
    Full Course Fee
    (with GST)
    (SGD)
    Nett Course Fee
    (with GST)
    (SGD)
    • Self-Sponsored
    • Company Sponsored (Non-SME only)
    Normal SSG Funding Regular
    [R]Early Bird [E]
    $470.00 $940.00 [R]

    $870.00 [E]

    $470.00 [R]

    $400.00 [E]

    $65.80 [R]

    $60.90 [E]

    $1005.80 [R]

    $930.90 [E]

    $535.80 [R]

    $460.90 [E]

    • Self-Sponsored
    • Company Sponsored (Non-SME and SME)
     Mid-career Enhanced Subsidy (MCES)** Regular
    [R]Early Bird [E]
    $658.00 $940.00 [R]

    $870.00 [E]

    $282.00 [R]

    $212.00 [E]

    $65.80 [R]

    $60.90 [E]

    $1005.80 [R]

    $930.90 [E]

    $347.80 [R]

    $272.90 [E]

    • Company Sponsored (SME only)
    Enhanced Training Support for SMEs (ETS)*** Regular
    [R]Early Bird [E]
    $658.00 $940.00 [R]

    $870.00 [E]

    $282.00 [R]

    $212.00 [E]

    $65.80 [R]

    $60.90 [E]

    $1005.80 [R]

    $930.90 [E]

    $347.80 [R]

    $272.90 [E]

     

    **Mid-career Enhanced Subsidy (MCES): Applicants must be Singapore Citizen or Permanent Residents and be 40 years and above.

    *** Enhanced Training Support for SMEs (ETS):  For more information on eligibility criteria, please click here.

  • SkillsFuture Credit Scheme

    All Singaporeans who are 25 years and above may also use their available SkillsFuture credit to offset their course fee. For more information, please click here.

    All Singaporeans who are 25 years and above may also use their available SkillsFuture credit to offset their course fee. For more information, please click here.

  • Productivity and Innovation Credit Scheme

    Singapore businesses may claim PIC benefits on costs incurred to provide training to employees for the purposes of trade and business. Singapore businesses may qualify for tax deductions/allowances or they can opt for cash payouts from the Productivity and Innovation Credit (PIC) Scheme administered ​by the Inland Revenue Authority of Singapore (IRAS), subject to terms and conditions. For more information, please click here.

    Singapore businesses may claim PIC benefits on costs incurred to provide training to employees for the purposes of trade and business. Singapore businesses may qualify for tax deductions/allowances or they can opt for cash payouts from the Productivity and Innovation Credit (PIC) Scheme administered ​by the Inland Revenue Authority of Singapore (IRAS), subject to terms and conditions. For more information, please click here.

Participants who would like to become an SMC Accredited Mediator may take the Mediation Skills Assessment (MSA) after completing both Strategic Conflict Management for Professionals Modules 1 and 2. Those who want to further their mediation practice by becoming internationally certified, may then apply to become a Qualified Mediator with the International Mediation Institute. Only participants who complete Strategic Conflict Management for Professionals (Module 1) after 1 January 2019 are eligible to be considered for this application.

Please note that passing the Mediation Skills Assessment (MSA) will allow you to describe yourself as an SMC Accredited Mediator. This does not guarantee emplacement on SMC’s panel of Mediators.