With its 20-year track record, SMC is the training expert in the field of negotiation, mediation and conflict management in Singapore and the region. SMC has conducted workshops in countries such as Fiji, Malta, Jordan, China, Myanmar, the Philippines etc. Our workshops are highly rated. For instance, in one workshop for the Ministry of Education, 100% of participants rated it as either excellent or very good.
Our trainers bring with them the best of both worlds — an Asian sensitivity to cultural nuances in mediation and a background in the Harvard model of interest-based negotiations. They use proven teaching methods and hands-on lessons to liven up the classes. SMC runs workshops for organisations in Singapore weekly.
In addition to our public workshops, SMC has customised workshops for diverse clients. Many of them are repeat clients, indicating their satisfaction with SMC’s services.
Our clients include government organisations, tertiary institutions, professional and trade associations and business organisations, both in Singapore and overseas.
Beyond Singapore’s shores, we have advised and worked with foreign judiciaries, government ministries and bar associations, trained their pioneer groups of third-party neutrals and assisted in setting up their first panels of mediators. Our overseas clients come from Austria, Bahrain, Cambodia, China, Dubai, Jordan, Fiji, Indonesia, Malaysia, Malta, the Philippines, Sri Lanka, Thailand, Vietnam and the United Arab Emirates.
Our Training Division works closely with our clients to tailor the content of your workshops to meet their goals. Workshops can be conducted at their premises, or at ours.
SMC also trains trainers, if candidates meet the minimum requirements. Such guidance seeks to develop an organisation’s capacity to run internal workshops on negotiation, mediation and conflict resolution effectively.