Training

Mediation: Strategic Conflict Management for Professionals (SCMP)

Mediation: Strategic Conflict Management for Professionals is an intensive 2-day workshop that offers you an opportunity to increase your understanding of conflicts, learn the latest and most effective techniques to manage and resolve conflicts, and improve your communication and interpersonal skills. Participants can expect a highly interactive programme and active engagement in role-plays and simulations.


What you can expect to learn:

  • Fundamental concepts in interest-based conflict management.
  • A model of mediation: a dynamic process.
  • Mediator's strategies and tactics.
  • Power tools for effective communication.
  • Overcoming impasse.
     

Who should attend:

  • Managers involved in management of disputes between members of their organisation or between them and external parties
  • Professionals and Executives involved in group problem solving
     

Workshop & Registration details:

Time: 9.00 am to 5.00 pm
Venue: 1 Supreme Court Lane, Level 2
Dates:

Mediation: Strategic Conflict Management for Professionals Course Dates

Early-bird Registration Deadline

Regular Registration Deadline

19 - 20 April 2010

22 March 2010

05 April 2010

29 - 30 July 2010

01 July 2010

15 July 2010

25 - 26 October 2010

27 September 2010

11 October 2010

 

Regular Registration fee: S$695.50 (including GST)
Early-bird registration fee: S$625.95 (including GST) [Save S$69.55]
 

Please click here to register online.

Registration form is available for download here.

Please click here for promotions and discounts.

 

*Please note that the SMC retains the right to cancel a workshop should there be insufficient registration. SMC reserves the right to make changes to the details published.

 

 

 

Associate Mediator Accreditation Course

The Associate Mediator Accreditation Course is specially designed for those who want formal recognition of their mediation skills. Successful participants will be accredited as Associate Mediators of the Singapore Mediation Centre (SMC). Associate Mediators will enjoy special SMC benefits and privileges.


What you can expect to learn:

The Associate Mediator Accreditation Course begins with a 3-day intermediate level workshop comprising a short revision of basic mediation principles and an expansion on techniques learnt at an earlier SMC workshop. After the workshop, participants will undergo a written and practical assessment.


Who should attend:

Those who have attended Mediation: Strategic Conflict Management for Professionals or an SMC 2-day workshop on mediation or conflict resolution within the last 2 years are eligible to attend the Associate Mediator Accreditation Course.


How do I become an Associate Mediator?

Only upon passing the assessment at the end of the Accreditation Course will participants be accredited as Associate Mediators. Certificates will be given to accredited mediators.

The Associate Mediator Scheme is designed for individuals who wish to receive recognition for their mediation skills. This scheme will facilitate the networking of those interested in conflict resolution and provide them the opportunity to keep abreast of developments in this field.

Generally, SMC will not assign cases mediated under the auspices of SMC to Associate Mediators. However, Associate Mediators will be notified of opportunities to volunteer as mediators under special schemes such as the Small Case Commercial Mediation Scheme (SCCMS), Medical Mediation Scheme (MMS), etc.

For more details, please download


SMC Associate Mediator Membership Benefits

For more details, please download

Workshop & Registration details:

Time: 9.00 am to 5.00 pm
Venue: 1 Supreme Court Lane, Level 2
Dates:

Associate Mediator Accreditation
Course Dates

Early-bird Registration Deadline

Regular Registration Deadline

21 - 23 April 2010 (Workshop);
26 April 2010 (Assessment)

22 March 2010

5 April 2010

27 – 29 October 2010 (Workshop);
1 November 2010 (Assessment)

27 September 2010

11 October 2010

Regular Registration fee: S$1,391 (including GST)
Early-bird registration fee: S$1,251.90 (including GST) [Save S$139.10]

Please click here to register online.
Registration form is available for download here
Please click here for promotions and discounts.


In-house Workshops

Apart from helping individuals and organisations to resolve disputes in an amicable manner, SMC has also established itself as a training expert in the field of negotiation, mediation and conflict management in Singapore and the region.

In addition to our regular training workshops, the SMC can design customised courses to meet the specific needs of our institutional clients. Our instructors will work closely with our clients to customise the syllabi of in-house workshops to achieve specific learning goals. Our customised courses can be conducted on our clients’ premises for the convenience of their members.

Our training workshops are conducted in Singapore for organisations on a regular basis. Our clients include government organisations, tertiary institutions, professional and trade associations and business organisations. SMC has also conducted training workshops in Austria, Cambodia, China, Fiji, Indonesia, Malaysia, Malta, the Philippines, Thailand and the United Arab Emirates.

The SMC can also provide training for trainers if candidates meet minimum training requirements. Such training will help to develop the capacity of an organisation to conduct internal workshops on negotiation, mediation and conflict resolution effectively.

For more information, please contact Mr Daniel Ang at (65) 63325370 or daniel_ang@sal.org.sg.